Based on the case study transcripts provided, look for instances in which the characters employed communication to manage the situation, collect relevant information, and build common ground. Then, identify practices through which the team can rebuild trust. Finally, determine the best course of action for resolving the conflict and provide your recommendations for moving forward.
Name of person/ project that you are providing feedback for: _________ 1. Briefly describe the training and evaluation 2. Comment generally on
Name of person/ project that you are providing feedback for: _________ 1. Briefly describe the training and evaluation 2. Comment generally on what you like about your colleagues training module and if you think their evaluation can capture efficacy in the training. (If not, what could strengthen their evaluation/evaluation process)?




