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Discussion Question One
Many hospitals in recent years have
identified as
an organizational goal to be recognized for achieving the Baldrige Healthcare Criteria for Performance Excellence.
Why do you think this would be an important organizational goal?
What makes the Baldrige Award so prestigious?
Discussion Question Two
Different organizations may focus on selective issues as they relate to healthcare quality. What would you suggest are the key healthcare quality issues addressed by The Joint Commission and The Leapfrog Group?
What are the similarities and differences between the two organizations?