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For this module, you are required to read Chapters 14 and 15 in your textbook. Consider the following questions as you read:

  • What areas of disagreement emerge while a contract is in effect?
  • What actions by the parties violate the labor acts?
  • How can team-based work environments lead to proactive grievance procedures?
  • What does the union owe individual members in grievance processing?
  • What do critics say are some of the problems with arbitration?