JWI 550: Operational Excellence
Assignment 3
© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
document is subject to change based on the needs of the class.
550 Assignment 3 (1244) Page 1 of 2
Operational Excellence Project Part C: Six Sigma Proposal and Project Charter
Due: Monday, 9:00 am (eastern), Week 10 (15% of course grade)
Overview
Six Sigma projects are powerful tools for achieving breakthrough improvements in products or services.
Improvement projects utilize the DMAIC methodology, while design or re-design projects use the DMADV
methodology. Such projects can be undertaken for large or small initiatives. But because they require a fair
bit of work in planning and engaging the team, they are usually applied in situations where a significant
change effort is likely to lead to an outcome well in excess of the work put into the project.
In the first two parts of your Operational Excellence Course Project, you have: (A) mapped and analyzed a
workflow and (B) organized a Kaizen or Work-Out to address improvement opportunities which do not require
rigorous data analysis. Now, you are ready to move forward with projects that leverage the power of Six
Sigma’s tools and rigorous data-driven analysis. A project charter is needed when recommending a Six Sigma
project. Project charters enable management to understand, evaluate, and approve projects for launch.
Instructions
Use your work in Part A and Part B of your Course Project, as well as what you have learned in this
course, to identify a potential Six Sigma project that can benefit the value stream and your organization.
1. List and describe at least three potential Six Sigma projects that you would propose to senior
management. Recommend one project and justify your selection.
2. Develop a detailed Project Charter for your recommended project. The project charter must
include the following:
a. Problem statement
b. Goal statement or objectives
c. Project scope
d. Critical-to-quality requirements, or CTQs, of the processes within the scope of this project
e. Key metric Y (or key metrics Y)
f. Expected operational and financial benefits of the project
g. Milestone dates for each phase of DMAIC (or DMADV)
h. Project team (titles of project team leader and members)
i. Champion (title of executive or senior manager)
3. Since this is a charter, consider how best to present the material visually. You should include
clear headers and sub-headers. You may also want to call out certain elements, like timelines or
key milestones, using graphics, tables, or colors to make the charter visually appealing and easy
to read. You should refer to the project charter template provided by your instructor.
Submission Requirements
Your work is to be submitted in Word. Total length should be 3-4 pages.
JWI 550: Operational Excellence
Assignment 3
© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
document is subject to change based on the needs of the class.
550 Assignment 3 (1244) Page 2 of 2
RUBRIC: Course Project Part C
CRITERIA Honors High Pass Pass Low Pass Unsatisfactory
1. List and describe at
least three potential
Six Sigma projects
that you would
propose to senior
management.
Recommend one
project and justify
your selection.
Weight: 25%
Three or more
potential Six
Sigma projects
identified with
clear justification
for selection.
Provides
additional clear
connection to
specific strategic
initiatives in the
student’s
organization.
Three or more
Potential Six
Sigma projects
identified with
clear justification
for selection.
Three or more
Potential Six
Sigma projects
identified;
incomplete or
unclear
justification for
selection.
Two Potential
Six Sigma
projects
identified;
justification for
selection is
unclear or
vague.
No potential Six
Sigma projects
identified;
justification for
selection is
missing, unclear,
or vague.
2. Develop a detailed
Project Charter for
your recommended
project. The project
charter must
include all required
components.
Weight: 60%
Project Charter
is complete and
clear; all nine
components
correctly
addressed with
appropriate
detail;
demonstrates
deep
understanding of
the application of
Six Sigma
principles.
Project Charter
is clear and well
organized; at
least eight
components
correctly
addressed with
appropriate
detail;
demonstrates
very good
understanding of
the application of
Six Sigma
principles.
Project Charter
is clear and well
organized; at
least seven
components
correctly
addressed with
appropriate
detail;
demonstrates
solid
understanding of
the application of
Six Sigma
principles.
Project Charter
may be unclear
or disorganized
in some
sections; at least
six components
correctly
addressed with
appropriate
detail;
demonstrates
basic
understanding of
the application of
Six Sigma
principles.
Project Charter
is missing or
incomplete with
fewer than five
components
correctly
addressed with
appropriate
detail;
demonstrates
minimal
understanding of
the application of
Six Sigma
principles.
3. Finished product is
presented in a
well-organized
format that is easy
to read and free
from grammatical
errors.
Weight: 15%
Finished product
is well-designed
and written, with a
clear, easy-to-
read layout and
no significant
grammatical
errors; makes
good use of color
and/or other
design elements
to create a
visually appealing
charter.
Finished product
is well-designed
and written, with a
clear, easy-to-
read layout and
few grammatical
errors.
Finished product
is basic in layout
but mostly clear
and easy-to-
understand; may
contain a few
minor
grammatical
errors.
Finished product
would benefit from
better
organizational
cohesion; may be
challenging to
read and/or
understand in
some sections;
may include some
grammatical
errors.
Finished product
is disorganized
and/or difficult to
understand; may
include significant
grammatical
errors.
- Operational Excellence Project Part C: Six Sigma Proposal and Project Charter
- Due: Monday, 9:00 am (eastern), Week 10 (15% of course grade)
- Overview
- Instructions
- Submission Requirements
- Your work is to be submitted in Word. Total length should be 3-4 pages.
