Leydis Garcia
Florida National University
Nursing Leadership and Management-DAX-DL01
Dr. Carmen Lazo
September 18, 2024
What is Emotional Intelligence [EI]?
Emotional Intelligence (EI) is a willingness to identify, understand, and control the emotions of both oneself and others. It entails qualities like empathy, awareness of oneself, self-management, and interpersonal skills, all of the above being essential for strong management, especially in nursing. Nurse leaders use emotional awareness in a variety of ways to deliver the best care for their own health, patients, and relatives. For example, they show kindness and sympathy to clients and their loved ones, understanding their feelings and offering assistance at difficult moments. likewise, leader nurses use mindfulness and self-control to successfully manage feelings and stress, allowing them to make smart judgments and retain competence in high-pressure circumstances. Nurse leaders build a pleasant workplace, which promotes staff happiness and fulfillment in their work, eventually improving outcomes for patients results.
EI is important for nurse managers because it allows them to develop trust, connect professionally, and inspire others. Nurse supervisors may use EI to create a mentorship and counseling strategy for the staff nurses on their unit (Hirai & Yoshioka, 2020). They can, for example, provide criticism and direction to novice nurses while demonstrating understanding and attentive listening skills, assisting them in navigating hurdles and developing professionally. By recognizing individual abilities and spots for advancement, nurse managers may personalize lessons on coaching depending on each nurse’s specific requirements, promoting growth and optimism.
Nurse leaders can use emotional intelligence-based tactics to build collegial workplace connections and a sense that one belongs inside a healthcare organization. For example, they can organize team-building events and offer communication channels for employees to communicate their ideas and concerns (Sfetcu, 2020). Nurse leaders build trust and mutual admiration among the staff by exhibiting honesty and vulnerability, resulting in a welcoming and collaborative workplace. Nurse leaders may also set a good example by demonstrating caring and collaborative conduct that puts the client’s best interests first. Throughout these efforts, managers of nurses foster a culture of collaboration and empathy in which employees feel appreciated and driven to provide excellent patient service.
Finally, emotional intelligence (EI) is an essential talent for nurse managers in giving the best possible care to patients, their loved ones, and nurses. Nurse leaders may create a healthy work atmosphere and encourage staff well-being by demonstrating empathetic thinking confidence, and successful interpersonal interaction, eventually improving patient care results. Nurse leaders may help create a culture of empathy, cooperation, and achievement in healthcare facilities by using EI to construct mentorship schemes, cultivate convivial connections, and promote care that puts the patient first.
References
Hirai, Y., & Yoshioka, S. I. (2020). Emotional intelligence and work perceptions among nurse
managers. Yonago Acta Medica, 63(4), 343-352.
Sfetcu, N. (2020). Emotions and emotional intelligence in organizations. MultiMedia Publishing.
