Part A
MINDFUL LISTENING & EMOTIONAL INTELLIGENCE
After reading the Wood (2020) textbook and watching the videos in this module, answer these questions:
1. How will you use mindful listening to improve the way you communicate with others at home and at work (or in school)? *Be specific.
2. How will you use emotional intelligence to improve the way you communicate with others at home and at work (or in school)? *Be specific.
Requirements:
·
Clearly answer the prompt using one of 4 CTA assignment options: write, film, display, say.
You should consider picking a different way to present your COM CTA. If you did “write” for the first one, you should pick film, say, or display. Ask me if you have questions.
· You must use
at least ten (10) key terms from the assigned chapters (5 from each) in the Wood textbook
· You must use
at least one (1) key term from at least one (1) of the assigned videos in the module.
· In
written and visual displays, put the terms in
bold. In
video and audio submissions,
name the video and terms as you speak.
Video resources
Part B
This assignment requires TWO STEPS:
Type your post directly into the field. You will NOT need to submit a document.
STEP ONE Due 10/20:
PROMPT:
After viewing the videos and reading the textbook chapters, use terms and concepts from the textbook and videos to write
three paragraphs (one answering each of the questions below):
1. Discuss how digital communication tools (e.g., email, instant messaging, social media) affect communication climate and conflict resolution.
2. Share an experience where technology either positively or negatively impacted communication climate.
3. What best practices can be adopted to ensure that digital communication maintains a positive climate?
*Please note- to score the highest possible points, your initial assignment response must contain:
· At least 200 words (This is an approximation. 200 is the minimum, but there is no maximum.)
· You must clearly use terms and concepts from the reading and at least
1 of the assigned videos to show that you understand and remember them. You should make these terms
bold when you use them.
Videos Resources
