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Sammi is a true entrepreneur founder and owner of WWC
You Sales Executive for Bank of America Merchant Services
Sammi invited you to a 15-minute meeting to discuss the specific needs of WWC. In general, Sammi wants to be able to upgrade WWC’s ancient POS systems in the retail stores, as well as, find a solution that will allow Sammi the flexibility to process transactions at tradeshows and tasting events. In addition, e-commerce orders are captured via an online order form; however, they are batch processed manually by Sammi at the end of each day. It is up to you to identify how you can make this business more successful!
Intro and filler convo:
Product information:
Situation Questions:
Problem Questions:
Implication Questions: how does having accessible pos systems help your events. And how much time out of your day does it take to manually process the end of day transactions?
Need Questions: