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Submit your report as a 2- to 3-page Word document with 12-point Times New Roman font, double spacing, and one-inch margins. Sources should be cited according to APA style. 

Prompt

Create a report to cover the pre-implementation and implementation phases of the change management plan in the course scenario.

Specifically, you must address the following rubric criteria:

  • Identify two key stakeholders or sponsor roles for the change process from the Singapore headquarters and the U.S. branch.
    • Refer to the Leaders’ Self-Evaluations document for additional context.
  • Discuss the significance of each stakeholder’s role in gaining buy-in, acceptance, and support for change across departments.
    • How can each stakeholder improve the change initiatives’ likelihood of success (for example, by acting as opinion leaders, connectors, counselors, and journalists)?
  • Identify strategic goals that align with the change management plan and provide rationale. Consider the following in your response:
  • Explain how improvements to organizational systems can ensure successful and sustained behavioral change.
    • Refer to the Exit Interviews to identify the areas of change.
    • What are the processes, procedures, or policies that need improvement?
    • How will these improvements impact the behavioral change of employees at the U.S. branch?
  • Recommend at least two enhancement strategies for team collaboration.
    • Refer to the Exit Interviews and Leaders’ Self Evaluations to identify the problems of team collaboration.
    • What are the reasons for lack of collaboration between team members across both locations of the organization?
    • How can an individual performer become a team player to improve team collaboration?
    • How should leadership behavior change to build trust?
  • Determine a change management model that can be used at the U.S. branch and provide justification.
    • Based on your evaluation of the challenges that the U.S. branch is currently facing, choose from the following change management models:
      • Kotter’s change management model, Lewin’s change management model, or ADKAR change management model
    • How would you use this model at the U.S. branch?
  • Describe the steps needed to implement the change management model at the U.S. branch. Support your response with research.
    • How would you mitigate and remove any roadblocks in the change management process?
    • What are your plans to deal with the impact of planned and/or unplanned changes and any contingencies?
    • What milestones need to be accomplished for change implementation to succeed?
    • How would you measure the success of your change management plan?