Training Program on Conflict Resolution
Due to a recent increase in the number of cases involving interpersonal and interdepartmental conflict in your organization, HR has made the decision to develop a training program on conflict resolution.
Prepare a 10–12 slides PowerPoint presentation with speaker notes that includes each of the elements listed and supported credible sources of research:
- Develop a professional slide presentation with speaker notes.
- Include a cover slide and a slide with references.
- Examine HR’s role in conflict management and resolution.
- Identify the process that managers and employees should follow to contact HR for cases involving conflict.
- Evaluate three strategies that HR will use to resolve issues involving conflict.
- Determine the expected benefits or outcomes of having HR involved in resolving interpersonal and interdepartmental conflicts.
- Go to the Strayer University Online Library and locate at least three quality academic resources in this assignment. Note: Wikipedia and similar Websites do not qualify as academic resources.When complete, your training program should include:
This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.The specific course learning outcome associated with this assignment is:
- 10–12 slides, excluding the cover slide and references.
- Speaker notes for each slide, explaining your strategy and choices.
- Develop a training program to address the role of human resources in conflict management and resolution within health care settings.